FAQs

Can you ship my order in one box to reduce shipping costs?

Yes. If all items in your order can be packed together safely to prevent damage from occurring while in transit, then we always attempt to use the least amount of shipping boxes for each order.

 

What is a back order?

When a product is labeled as back ordered, we are currently out of stock on the item. You may still place the order for the item and it will be shipped to you as soon as the item becomes available.

If you wish to cancel a back order, please contact us as soon as possible to avoid return shipping charges and a restocking fee.

 

When can I expect my back ordered items to be shipped?

While back orders are often beyond the control of Reggie’s Garage, most out of stock items are shipped within 4-6 weeks.

We generally ship back ordered items as soon as they arrive at our warehouse, without notification. If one of your items has been out of stock for more than 90 days, we will make an effort to contact you before shipping.

If you wish to cancel a back order, please contact us as soon as possible to avoid return shipping charges and a restocking fee.

 

How do I recommend a product that you should offer?

We welcome your recommendations on products you would like to see in our catalog or online. Please email us at info@reggiesgarage.com with your product suggestions. Due to the large volume of email we receive, we may not be able to respond personally to your email, but we always appreciate your feedback.