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Contact
A real person reads what arrives here. This page says where to send what, so your message lands with whoever can actually do something about it.
Tell us straight away, on the lot itself, so the message is attached to the right car and timestamped. Post in the comment thread on that lot saying what happened, then use the direct channel below as well. Speed is the only thing that helps here, and a retraction is a decision staff make rather than a right you hold. Keep bidding stopped until you hear back.
The decision email carries the reason a reviewer recorded, verbatim. If something in your application was wrong or incomplete you can correct it and apply again for the same sale. If you think the decision is a mistake, reply to that email or use the direct channel below.
Your dashboard carries the buyer premium invoice and the next steps. The purchase price of the car, the title and the transport are arranged directly with the seller, and we make that introduction. Nobody here will ever send you new payment instructions out of the blue; if you get a message like that, it is not from us.
Use the consignment form. It asks for the things a real decision needs, it reaches the people who make it, and it gives you a reference so the conversation has a thread to hang on.
Ask in the comments on that lot. The seller can answer, other bidders can see the answer, and the question stays attached to the car it is about. That is better for you than a private reply nobody else benefits from.
Use the direct channel below and say what you want. We confirm that an account is yours before we act on it, because acting on an unverified request would itself be a breach. What we can and cannot do about deletion is set out in full on the privacy page.
A published address and telephone number are being finalised, and we would rather leave this blank for another week than print one that bounces. Until they are here, these three routes all reach staff and all of them work today:
If a sale you are registered for publishes its own contact details, those are the ones to use for that sale. They are shown with the sale terms.
The difference between a same-hour answer and a day of back and forth is usually four lines at the top of the message:
Never send us a password, a full card number or a verification code. We will never ask you for any of them, and anybody who does is not us.
Reggie’s Garage is a working collector-car garage in Seaside, California, on Monterey Bay, which has hosted sales during Monterey Car Week. It is a place before it is a website, and the cars in the catalogue come from Reggie Jackson’s own collection, from collectors he has known for years, and occasionally from an outside consignment that fits.
The garage is not a public showroom, so please do not turn up hoping to look around. Viewing arrangements for a particular car are made through the sale it is in.
Most questions are already answered in the help center, and the rules of the house are on the terms page. Both are worth a look before you write, if only because they are faster than we are.